Mail & Package Delivery
Mail is delivered Monday – Saturday, excluding federal holidays. Students are advised to check their mailboxes or community mail room regularly. Some university offices may use mail to communicate important information.
Undergraduate Package Pick-up Hours and Locations
| Pick-Up Location | Pick-Up Hours | |
|---|---|---|
| Arroyo Vista | Housing Office | M–F 8am – 11pm / Sat-Sun 12pm – 11pm |
| Mesa Court | Mailroom | Daily 9:30am – 11pm |
| Middle Earth | Pippin Mailroom | Daily 9:30am – 11pm |
Graduate and Family Housing Package Pick-up Hours and Locations
| Pick-Up Location | Pick-Up Hours | |
|---|---|---|
| Campus Village | USPS – Package or Package box key left in your mailbox Other Carriers – At Apartment |
N/A |
| Palo Verde | USPS – Package or Package box key left in your mailbox Other Carriers – At Apartment |
N/A |
| Verano Place Buildings 100-69000 | USPS – Package or Package box key left in your mailbox Other Carriers – At Apartment |
N/A |
| Verano Place Towers Buildings 71000-76000 | USPS flat mail – Mailbox Packages – Parcel Lockers Oversize Packages – Verano Towers Mail Room |
Daily 12pm – 8pm |
Your UCI Mailing Address
All packages must be addressed to a current resident. Remind friends and family to use your full name (no nicknames) and your correct address when sending you mail. If the address on the mail or package label does not include the correct street address, apartment number, or name as shown below, it will most likely be delayed.
Undergraduate Mailing Addresses
| Arroyo Vista | Mesa Court | Middle Earth | Las Lomas |
|---|---|---|---|
| (RESIDENT NAME) (MAILBOX #) Arroyo Dr. Irvine, CA 92617 |
(RESIDENT NAME) (BLDG #) Mesa Rd. (ROOM #) Irvine, CA 92617 |
(RESIDENT NAME) Middle Earth Housing (BLDG #) E. Peltason Dr. (ROOM #) Irvine, CA 92617 |
(RESIDENT NAME) (APT #) Los Trancos Dr. Irvine, CA 92617 |
Arroyo Vista Residents: For all mail, including packages, do not write “box” in front of your mailbox number, and do not include your building name, house, or room numbers.
Graduate and Family Housing Mailing Addresses
| Campus Village | Palo Verde | ||
|---|---|---|---|
| (RESIDENT NAME) (BLDG #) W.Peltason Dr. Apt. (APT LETTER) Irvine, CA 92617 |
(RESIDENT NAME) (APT #) Palo Verde Rd. Irvine, CA 92617 |
||
| Verano 100-3224 | Verano 6200-6528 | Verano 66101-69414 | Verano 70000-76000 |
| (RESIDENT NAME) (APT #) Verano Place Irvine, CA 92617 |
(RESIDENT NAME) (APT #) Adobe Circle Road S. Irvine, CA 92617 |
(RESIDENT NAME) (APT #) Verano Road Irvine, CA 92617 |
(RESIDENT NAME) (BUILDING #) Verano Road (Apt #) Irvine, CA 92617 |
Verano Tower Residents Additional Information
Mail Pick-Up
There are 3 locations for mail pick up for Verano Towers residents. Please use the dropdowns below to determine where to pick up your mail.
Please coordinate directly with your carrier for outgoing packages. Packages cannot be sent out through the Verano Towers Mail Room.
USPS Mailbox
The flat mailboxes are located behind the Community Center, across from parcel lockers 1 & 2. Flat mail is delivered Monday – Saturday, excluding federal holidays. Residents are advised to check their mailboxes regularly.
Outgoing flat mail is collected from the outgoing mail slots Monday-Saturday and sent out the following business day.
Flat mail includes envelopes, letters and magazines that do not have a tracking number. Any mail with a tracking number is considered a package and will be located in the parcel lockers or mail room.
Parcel Lockers
You will know when your package is delivered to the parcel lockers via an email from hsgdonotreply@housing.hsg.uci.edu with a barcode and pick up code. The email will say pickup location as “Community Center Lockers #”. There are 6 locker kiosks. The bank of lockers are located in two different areas. The first bank is located behind the community center, the second bank is next to the dog park. The lockers are labeled so you know which kiosk to scan your code at.
Go to the corresponding kiosk and scan the barcode or enter the code, and the locker with your package will open. Please be sure to pick up your package before the expiration date. Residents have 5 days to retrieve a package from the parcel locker. All packages will be returned to the carrier after 5 days.
NOTE: Oversized packages that cannot be placed in the parcel lockers will be kept in the Verano Towers Mail Room for pick-up. See the below drop down for more information.
Mail Room
To pick up your package, please bring a photo ID with you when you come to retrieve your package (e.g. Student ID card, driver’s license, passport etc.). You will sign out your package upon pick up.
Moving Out of the Towers
If you are moving out, please fill out the Verano Towers Move Outs/Change of Address Form. This will ensure that any USPS flat mail or packages will be forwarded to your new address.
The forwarding address you provide to Graduate Family Housing will be used to forward your United States Post Office mail only based on the United States Post Office guidelines. Please ensure that you update your information on your Zot Account as well to receive any deposit refund.
Once you move out and are no longer a resident at the on-campus address, you will not be allowed access to the apartment mailbox. All non-USPS parcels/mail will be returned to the sender once you move out. We are not responsible for lost or misdelivered mail and packages. Please be sure that the sender has your new correct address.
Mail Related FAQ
How do the Parcel Lockers work?
The shipping carrier drops off your package inside a parcel locker. Once the package is delivered into a locker, you will receive an email notification from hsgdonotreply@housing.hsg.uci.edu with a pickup code to collect your package. The email will say pickup location as “Community Center Lockers #”.
There are 6 locker kiosks. The bank of lockers are located in two different areas. The first bank is located behind the community center, the second bank is next to the dog park. The lockers are labeled so you know which kiosk to scan your code at. When you arrive at the lockers, type your code or scan the barcode from your confirmation email on the touchscreen computer to retrieve your package.
How much time do I have to retrieve packages?
Residents have 5 days to retrieve a package from the parcel locker or the Mail Room. All packages will be returned to the carrier after 5 days. Please collect your package before the expiration date.
When are carriers able to use parcel pending?
- All shipping carriers have access to parcel lockers for delivery 7 days a week, even when the Verano Community Center is closed.
- Packages from all carriers will be placed in the parcel lockers unless:
- The package is oversized
- The resident is not yet added to the parcel pending system (eg. If the resident has just moved in)
Which carriers use parcel pending?
All shipping carriers have access to parcel lockers.
I received confirmation that my package was delivered by the carrier, but I did not receive an email with a code to retrieve it from the parcel lockers.
- Ensure you have checked your junk email
- Ensure the package is not in the mailroom (e.g. Oversized packages or packages for new residents)
- If the above steps have been completed and the package is not located, please fill out the missing package form.
- NOTE: Please allow up to one week to receive a response after you have filled out the missing package form.
Can my partner also pick up packages inside the parcel locker if they are a resident?
Yes, all Verano residents who are listed on the contract can expect to have packages delivered inside the parcel locker.
Who do I contact if the parcel lockers are out of order?
Please contact the Verano Community Center front desk for assistance in person or call 949-824-1860 during community center hours of operation or send a detailed email to gfhv8mailroom@uci.edu.
How do I get my mail forwarded to a new address when I move out?
Please fill out the Verano Towers Move Outs/Change of Address Form. This will ensure that any USPS flat mail or packages will be forwarded to your new address.
NOTE: Packages from all other carriers cannot be forwarded and will be returned to the sender.
Can a delegate be sent to retrieve a package in the case that I am unable to go myself?
- For packages located in the Mail Room, we will need permission for the delegate to pick up packages on your behalf. If you would like someone else to pick up your mail for you, please email gfhv8mailroom@uci.edu a dated, hand signed (real signature) note stating that full, legal name on the person’s ID, can pick up your mail on __ date(s) for your full legal name and mailing address. The note must have your printed and hand signed name. You can type it, print it, and hand sign it or hand write the whole thing. Delegates will be required to have a photo ID with them when they come to retrieve your package.
- For packages in the parcel lockers, simply share your emailed pickup code with your delegate and they can retrieve the package on your behalf.
What should I do if I receive mail that is not mine?
If you receive flat mail or a package that is not addressed to you in error, please return the mail to the Verano Towers Mail Room. Please DO NOT open the mail.
My roommate keeps receiving email notifications for my packages. How can I ensure that I receive notifications for my packages?
Please contact the Verano Community Center front desk for assistance in person or call 949-824-1860 during community center hours of operation or email gfhv8mailroom@uci.edu.